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What is Managing Quality in Operations about?

This document discusses quality specifications and control. It explains that quality is difficult to define but important to specify for manufacturers. Quality goals must be "operationized" into specific instructions for factories. Reliability means the probability a product will perform as intended and involves design, testing, production, and service phases. Inspection and testing are key implementation activities to identify defects and improve processes. The objective is preventing defects rather than j

Author

Jervie Antonio

Language

EN