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A model for R&D performance measurement by Valentina Lazzarotti; Raffaella Manzini; Luca Mari is a Business, Management and Accounting article available to read on EtoBox.

What is A model for R&D performance measurement about?

R&D activities are increasingly costly and risky and, as a consequence, measuring their performance and contribution to value becomes critical. This paper illustrates a formal model for measuring R&D performance, based upon a balanced and synthetic evaluation of quantitative indicators from five different perspectives of performance: financial, customer, innovation and learning, internal business, alliances, and networks. The model is built in coherence with the suggestions coming from the theory of measurement in soft systems, which gives relevant guidelines for ensuring validity, objectivity and inter-subjectivity of the model. Then, an application in a real R&D setting is described, which helps to understand the model and to enlighten its main advantages and limits.

Who reads A model for R&D performance measurement?

Author

Valentina Lazzarotti; Raffaella Manzini; Luca Mari

Publisher

Elsevier BV

Published

2011

Language

EN

Field

Business, Management and Accounting (Social Sciences)