About this document
2023 Retail AI Strategy Focus Areas by thuynguyen.120504 is a document available to read on EtoBox.
In 2023, the generative AI strategy in the retail industry primarily focuses on enhancing customer experience (50%), followed by improving employee experience (35%) and operational efficiency (15%). The insights are based on research conducted with 1,390 retail professionals. Sources include Salesforce Research and the Retail AI Council.
- Author
- thuynguyen.120504
- Language
- EN