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Portals and Task Innovation: A Theoretical Framework Founded on Business Intelligence Thinking by Jalal, Dima; Al-Debei, Mutaz M. is a scholarly article available to read on EtoBox.

What is Portals and Task Innovation: A Theoretical Framework Founded on Business Intelligence Thinking about?

The main aim of this study is to develop a theoretical framework for the success of Web portals in promoting task innovation. This is deemed significant as yet little research has tackled this important domain from the business intelligence perspective. The D&M IS Success Model was used as a foundational theory and then was refined to match the context of the current research. Importantly, in this study, system quality and information quality constructs were defined on the basis of portals' characteristics since a mapping was conducted between the most significant functions and features of Web portals and quality constructs. The developed framework is deemed useful for theory and practice. From theoretical perspective, the dimensions that affect the perceived quality of Web portals are identified, and the measures that affect each quality dimension are also defined. On the practical level, contributions gained by this study can be observed in terms of the benefits decision makers, strategists, operational employees and IT developers can gain. Assessing portals success in improving task innovation is important to help managers (i.e. decision makers) in making appropriate decisions c

Author

Jalal, Dima; Al-Debei, Mutaz M.

Published

2012

Language

EN