Can I read Customer Relationship Management on EtoBox?

Customer Relationship Management by zeeshan ali is a document available to read on EtoBox.

What is Customer Relationship Management about?

The document discusses how ITC Hotels implemented a CRM system called Talisma Digital Platform to improve customer service and experience. The system helped streamline processes, increase visibility and analytics, improve agent productivity, and reduce costs while enhancing customer satisfaction.

Author

zeeshan ali

Language

EN