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Building Customer Trust: Key Strategies by George moses is a document available to read on EtoBox.

What is Building Customer Trust: Key Strategies about?

Sandra Sucher, a Harvard Business School professor, emphasizes the importance of trust in business strategy, which is built on competence, motives, means, and impact. Companies can rebuild trust through transparent communication, ethical workforce management, stakeholder-centric policies, and decentralized governance. Examples include Johnson & Johnson

Author

George moses

Language

EN