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Mastering Effective Listening Skills by Aaron Pastor is a document available to read on EtoBox.

What is Mastering Effective Listening Skills about?

1) Listening is an important communication skill that allows people to understand verbal and nonverbal messages and have a deeper understanding of what is being said. 2) While being silent is often seen as important for listening, research shows that asking questions and making affirming noises helps ensure actual comprehension and a two-way dialogue. 3) Effective listeners provide suggestions for improvement, make the speaker feel supported, and act as a "trampoline" for ideas rather than just absorbing

Author

Aaron Pastor

Language

EN