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About this document

Adding Smartforms to Service Calls by ReganDavids is a document available to read on EtoBox.

The document outlines a live training demo script for adding a smartform or checklist to a service call in SAP Field Service Management. It details the step-by-step process for a Planner/Dispatcher to create a service call, enter necessary information, and attach a mandatory checklist for technicians. The demo emphasizes the importance of the checklist in ensuring technicians follow guidelines before closing the service call.

Author
ReganDavids
Language
EN