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What is Cost of Quality in Total Quality Management about?

Total Quality Management involves managing the Cost of Quality, which refers to the costs associated with providing poor quality products and services. These costs include external failure costs incurred after customers receive defective products, internal failure costs found before customer receipt, inspection costs for ensuring conformance, and prevention costs for avoiding defects. Tracking and reducing quality costs can help management evaluate quality problems, aid in budgeting and cost control, and se

Author

Jabez Mendelson

Language

EN