About this Business, Management and Accounting article
Comparing perceived and expected service using an AHP model: an application to measure service quality of a company engaged in pharmaceutical distribution by Ramakrishnan Ramanathan; Harika Karpuzcu is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Ramakrishnan Ramanathan; Harika Karpuzcu
- Publisher
- Springer-Verlag; Springer Verlag; Springer Science and Business Media LLC (ISSN 0030-3887)
- Published
- 2010
- Field
- Business, Management and Accounting (Physical Sciences)