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English for Customer Service Skills by ScribdTranslations is a document available to read on EtoBox.

What is English for Customer Service Skills about?

The document provides a comprehensive guide on the use of English in customer service, covering specific terminology, common structures for greetings, and handling customer complaints. It includes sections on formal and informal communication styles, as well as practical simulations for customer service scenarios. Additionally, it features a self-evaluation test to assess understanding of the material presented.

Author

ScribdTranslations

Language

EN