About this document
Understanding Service Systems by Monalika dash is a document available to read on EtoBox.
A service system is a configuration of technology and organizational networks designed to deliver services that meet customer needs. It consists of key components including people, processes, technology, environment, and resources, and encompasses service operations, delivery, and marketing systems. Examples of service systems include smart cities, e-commerce platforms, healthcare integration, and airline reservation systems.
- Author
- Monalika dash
- Language
- EN