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Guest Greeting and Reception Guide by Aileen Gee is a document available to read on EtoBox.

What is Guest Greeting and Reception Guide about?

The document discusses the role and responsibilities of a receptionist or host/hostess at a restaurant. It outlines the skills needed such as being well-organized, friendly, and having good communication skills. The key tasks of a receptionist are to greet guests as they arrive, check reservations, seat guests, and ensure guests are comfortable. The document provides tips for welcoming guests such as making eye contact, using their name, assisting as needed, and checking for reservations before seating.

Author

Aileen Gee

Language

EN