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The document outlines key concepts in Operations and Supply Chain Management (OSCM), including its definition, importance, and the impact of COVID-19 on supply chains. It discusses various processes involved in OSCM, such as planning, sourcing, making, delivering, and returning, as well as the differences between goods and services. Additionally, it highlights potential career opportunities within the field and emphasizes the need for efficiency and effectiveness in operations management.

Author

Hero Dero

Language

EN