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What is Tax Compliance: Simplification vs. Norms about?
This study investigates the effectiveness of message simplification and descriptive social norms in increasing tax payment rates among residents of a central London local authority. The randomized controlled trial found that simplification increased payment rates by four percentage points, while the social norm intervention had a negative effect, reducing payment rates. The findings highlight the importance of tailoring behavioral interventions to specific contexts and populations to enhance their effective
- Author
- chx105694
- Language
- EN