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What is Understanding Quality Culture Elements about?

The document discusses quality culture in organizations. It defines quality culture as an organizational value system that promotes an environment conducive to establishing and continually improving quality. Key elements of a quality culture include customer focus, teamwork, management commitment, resource availability, training, reward systems based on quality contributions, and viewing suppliers as partners. The document also outlines steps for establishing, maintaining, and facilitating changes to a qual

Author

dotichee

Language

EN