About this document
The Impact of Uniforms on Customer Trust by Delacrouix is a document available to read on EtoBox.
The study found that most customers and business buyers prefer uniforms in business settings. When employees wear uniforms, consumers feel they receive better service and products. Preferences for uniforms are stronger in industries like transportation, utilities, hospitality, and healthcare. Uniforms can increase the likelihood of customers choosing one business over another when other factors are equal.
- Author
- Delacrouix
- Language
- EN