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What is Overview of Hotel Management about?

This document provides an overview of hotel classification and operations. It discusses how hotels are classified based on market segments, size, level of services, ownership, and star ratings. It then outlines the key facilities and services offered at 5-star hotels. The document also describes the various departments in a hotel and the 7 Ps of hotel service management, including product, promotion, price, place, people, process, and physical evidence. Finally, it lists some branded hotel chains operating

Author

Rana Nirali

Language

EN