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What is Case Managers Training on Benefits about?

This document describes a portfolio project for a course on trends and issues in instructional design. The project proposal is for a training program called "Benefits 101" for a nonprofit health care organization. The organization has shifted health plan networks and directed case managers to provide basic benefit information directly to members, a new responsibility. The training aims to prepare case managers to respond to inquiries about benefits. It will include blended delivery with both online/written

Author

api-377319112

Language

EN