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Customer Satisfaction: Google Pay vs PhonePe by grangerirene7 is a document available to read on EtoBox.

What is Customer Satisfaction: Google Pay vs PhonePe about?

This document presents a comparative study of customer satisfaction with the Google Pay and Phonepe mobile payment apps in Tirunelveli City, India. The study collected data through questionnaires from 150 users of each app regarding their usage frequency and satisfaction levels. For Google Pay, most users reported using it regularly, and satisfaction was highest for ease of use. For Phonepe, most users also reported regular use, and ease of use had the highest satisfaction level. The study aims to identify

Author

grangerirene7

Language

EN