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The document traces the history of information services in libraries from the early 20th century to present day. It discusses how reference departments began answering requests by phone and offering services in branch libraries in the 20th century. The development of local electronic community networks in the present century enhanced the growth of library consortia and systems. In the present day, cooperative reference services allow librarians to tap into information resources across the internet and in ot

Author

Nur Aainaa Hafizah

Language

EN