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Bharti Airtel by Sankar Das is a document available to read on EtoBox.

What is Bharti Airtel about?

Bharti Airtel has used BI functionalities like collecting and storing large amounts of customer data, analyzing the data using IBM Cognos, and monitoring key performance indicators with dashboards. The objectives of using BI were to provide better customer service, enable faster decision making, analyze large data volumes to provide business insights, communicate information across divisions, and predict customer purchase patterns to offer customized services.

Author

Sankar Das

Language

EN