About this document
ICM Developer for Cisco Call Center Solutions by Adam Ford is a document available to read on EtoBox.
This job posting is for a Cisco IP Telephony Engineer/Cisco Unified Contact Center Resource position. The responsibilities include authoring and maintaining call flow designs, call routing scripts, integrations, auditing technical designs, contributing to the technical roadmap, creating documentation standards, implementing work requests, and mentoring junior resources. Qualifications required are a minimum of three years experience with Cisco ICM/CVP, contact center implementations, Cisco ICM scripting, Ci
- Author
- Adam Ford
- Language
- EN