About this document
Understanding Conflict and Negotiation Dynamics by Jessica Albaracin is a document available to read on EtoBox.
This document discusses conflict, negotiation, and third party roles in resolving disputes. It covers: 1) Traditional, human relations, and interactionist views of conflict see it as something to avoid, inevitable, or necessary for group performance. 2) The conflict process has 5 stages - potential opposition, cognition/personalization, intentions, behaviors, and outcomes that can be functional or dysfunctional. 3) Negotiation is how parties allocate scarce resources, using distributive or integrative
- Author
- Jessica Albaracin
- Language
- EN