About this document
LSS Handbook Short by Ana Todorova is a document available to read on EtoBox.
The UBIS Lean Six Sigma Handbook outlines a data-driven methodology aimed at improving processes and enhancing customer satisfaction within UniCredit Business Integrated Solutions. It details the roles and responsibilities of various participants in the Lean Six Sigma organization, the phases of the methodology (Define, Measure, Analyze, Improve, Control), and the training and initiatives implemented to support these efforts. The document emphasizes a structured approach to process improvement, focusing on
- Author
- Ana Todorova
- Language
- EN