About this document
Tenant Survey Analysis & Recommendations by Sarah Berman-Houston is a document available to read on EtoBox.
This report analyzes survey data from 550 tenants across 7 towns to identify areas for improvement in housing department services. The major gaps are in reliability and responsiveness. Tenants in Erinlang and Grantspey are least satisfied. Most dissatisfaction can be traced to poor staff performance, which the department must address. The report recommends strategic attention and reallocation of resources to improve services most important to tenants in underperforming towns.
- Author
- Sarah Berman-Houston
- Language
- EN