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Are 50 of Your Customers Really Vulnerable 1753687330 by jason-rose is a document available to read on EtoBox.

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The document discusses the significant prevalence of customer vulnerability in the UK, with 49% of adults exhibiting one or more characteristics of vulnerability, emphasizing the need for businesses to treat vulnerability as a core practice. It outlines the strategic and societal benefits of addressing customer vulnerability, including enhanced trust, improved customer experience, and increased revenue, while also detailing methods for identifying and supporting vulnerable customers. The author calls for fi

Author

jason-rose

Language

EN