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Quiet Quitting by fridahchepngeno23 is a document available to read on EtoBox.
What is Quiet Quitting about?
The document discusses the phenomenon of quiet quitting in the hospitality industry, particularly in the aftermath of COVID-19, highlighting its causes such as emotional labor, job dissatisfaction, and changing work values among younger employees. It outlines the negative impacts of quiet quitting on service quality, employee turnover, and organizational culture, emphasizing the need for improved job conditions, effective leadership, and meeting the needs of younger employees. To combat quiet quitting, the
- Author
- fridahchepngeno23
- Language
- EN