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What is User-Centric LOS Framework for Bus Transit about?
This document presents a methodology to determine level of service (LOS) thresholds for bus transit in developing countries like India based on user perception. The methodology involves: 1) Identifying bus transit quality of service parameters. 2) Collecting user perception data on desired, perceived, and minimum acceptable service levels from existing and potential bus users. 3) Determining the zone of tolerance for different user groups based on factors like income, gender, and age. 4) Calculating the mea
- Author
- Ashari Abdullah
- Language
- EN