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What is Factors Limiting Prepaid Meter Use in Nigeria about?

This document provides an introduction to a study assessing the factors limiting access and use of prepaid meters in Nigeria. It discusses how prepaid meters were introduced to improve efficiency and customer satisfaction compared to postpaid systems. However, customers have complained about limited token purchase locations, mobile payment delays, complex tariffs, and lack of consumption breakdown in prepaid meters. The study aims to examine how reliability, accessibility, consumption control and bill accur

Author

Utibe Tibz Ikpembe

Language

EN