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Robbins Ob14 PPT 04 by Mahja Lin is a document available to read on EtoBox.
What is Robbins Ob14 PPT 04 about?
The document discusses emotions and moods in organizational behavior. It defines emotions and moods, identifies the six basic emotions as anger, fear, sadness, happiness, disgust and surprise. It also discusses mood states of positive and negative affect and the sources and impacts of emotions and moods in the workplace including personality, time of day, weather, stress, activities, sleep, exercise, age and gender. The concept of emotional labor is introduced as well as Affective Events Theory which links
- Author
- Mahja Lin
- Language
- EN