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What is MONUSCO Procurement and Service Delivery about?
This study examines the relationship between the procurement process and service delivery at the MONUSCO Entebbe Support Base, highlighting that while procurement contributes to service delivery, the relationship is weak. The findings indicate issues with vendor compliance and quality of goods, leading to dissatisfaction among end-users. Recommendations include implementing stricter procurement practices and ensuring alignment with outcome measures to enhance service delivery effectiveness.
- Author
- Mwita Evans
- Language
- EN