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The report analyzes the influence of Hospital Information Systems (HIS) on service quality and user satisfaction, highlighting key factors such as system reliability, accuracy, and user acceptance. Findings indicate that service quality significantly impacts user satisfaction, with a strong emphasis on reliability and responsiveness. Despite the benefits of HIS, challenges like usability issues and user adaptation remain, necessitating continuous improvement in system performance and user training.

Author

mauliarahman1101

Language

EN