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Effectiveness of Telephone Counseling by Hashim Ghazo is a document available to read on EtoBox.

What is Effectiveness of Telephone Counseling about?

The document summarizes a study that evaluated the effectiveness of telephone counseling compared to face-to-face counseling. The study found that clients generally rated telephone counseling as helpful and reported satisfaction with the counseling received. Additionally, clients perceived that a strong therapeutic relationship had developed between themselves and the counselor over the phone. However, the study was limited by a lack of diversity in its sample and lack of information on the measures used.

Author

Hashim Ghazo

Language

EN