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What is Statistical Process Control Overview about?

This document discusses statistical process control (SPC) and quality management. It covers basics of SPC including control charts, control chart patterns, and distinguishing between common and special causes of variation. Control charts for attributes like p-charts and c-charts are explained. The document also discusses applying SPC to services and gives examples of processes that should be monitored with control charts.

Author

fabyunaaa

Language

EN