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This document discusses a research paper that investigates customer satisfaction with Wadiah products offered by Jaiz Bank Nigeria Plc. The paper aims to examine the relationship between product characteristics (perceived quality, cost, convenience, and Sharia compliance) and customer satisfaction. A questionnaire was used to collect data from Jaiz Bank customers, which was then analyzed using Partial Least Squares modeling. The results found moderate satisfaction with the perceived quality, high satisfacti

Author

farhanah

Language

EN