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What is Emotive Communication in Conflict Avoidance about?

This document discusses techniques for improving emotive communication and reducing supervisor-worker conflicts. It notes that three aspects of speech are key to conflict avoidance: levels of assertiveness, interpersonal involvement, and emotional intensity. A supervisor can actively maintain a supportive communicative environment to avoid unnecessary conflicts. When delivering positive messages, they should be assertive, interpersonally involved, and more emotional than usual. When delivering negative mess

Author

George Baciu

Language

EN