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Can I read Total Quality Management in Human Service Organizations (SAGE Human Services Guides) on EtoBox?

Total Quality Management in Human Service Organizations (SAGE Human Services Guides) by Lawrence L. Martin is a business book available to read on EtoBox.

What is Total Quality Management in Human Service Organizations (SAGE Human Services Guides) about?

Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization′s customers, and collecting and using customer quality data. He also describes how to achieve quality improvement throug

Who reads Total Quality Management in Human Service Organizations (SAGE Human Services Guides)?

It is typically read by working professionals who need an authoritative practice reference.

Common subject areas: medicine, law, business, engineering.

Author
Lawrence L. Martin
Publisher
SAGE Publications, Incorporated
Published
1993
Language
EN
ISBN
9780803949508
Category
business
Subjects
Science, Social Science, Business
Updated
2026-03-25

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