About this document

First-Level Manager Training Schedule by Assefa is a document available to read on EtoBox.

The proposed training for first-level managers spans 5 days, covering topics such as customer service concepts, communication skills, and handling difficult customers. Each session is allocated specific time slots, with some sessions lasting half a day and others a full day. All sessions will have trainers assigned at a later date.

Author

Assefa

Language

EN