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What is Mastering the 5 Whys Technique about?

The 5 Whys technique is a root cause analysis tool originally developed by Sakichi Toyoda in the 1930s. It was introduced as part of the Toyota Production System in the 1950s by Taiichi Ohno. It involves repeatedly asking the question "Why?" until reaching the fundamental cause of a problem. Although it is often referred to as the "5 Whys", the number of questions may vary depending on the situation. The technique helps to identify solutions.

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