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What is Consumer Protection about?

The Consumer Protection Act (Cap. 501) of Kenya, enacted in 2012, marks a significant transition from a buyer-beware to a seller-beware legal framework, establishing consumer rights as fundamental under the Constitution. It introduces non-excludable rights, prohibits unfair practices, and provides specific rules for various consumer agreements, while also creating enforcement mechanisms like the Kenya Consumers Protection Advisory Committee. Despite its strengths, the Act faces challenges such as gaps in ad

Author

Eddy Katana

Language

EN