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Shang 2017 by huhuhucutothe is a document available to read on EtoBox.

What is Shang 2017 about?

This study investigates the value of free product returns to online consumers using data from eBay, where identical products are sold with different return policies. The findings suggest that the perceived value of a full refund policy may be lower than expected, with significant variability based on consumers

Author

huhuhucutothe

Language

EN