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This study examines the role of communication in health and safety during non-motorised waterborne adventure tours, based on 388 days of participant observations across 63 tours in 19 countries. Effective communication is crucial for client satisfaction and safety, while poor communication can lead to risks and dissatisfaction. The research highlights the need for further exploration of communication theories within the context of adventure tourism, particularly in relation to operational health and safety
- Author
- Oktomi Wijaya
- Language
- EN