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TQM Questions & Answers for ECE/MECH by Rkmna is a document available to read on EtoBox.

This document provides an overview of key concepts in Total Quality Management (TQM). It defines TQM as applying quantitative methods and human resources to improve all processes within an organization to exceed customer needs now and in the future. The basic concepts of TQM include top management commitment, customer focus, effective employee involvement, continuous improvement, treating suppliers as partners, and establishing performance measures. It also lists the dimensions of quality for products and s

Author

Rkmna

Language

EN