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2011 International Conference on E-Business and E-Government (ICEE) - Service process optimization of China mobile multimedia broadcasting based on the gaps model of service quality and the service blueprint by Li, Xiong; Wen, Liu; Xuan, Zhou is a scholarly article available to read on EtoBox.

Author
Li, Xiong; Wen, Liu; Xuan, Zhou
Publisher
IEEE
Published
2011
Language
EN

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